Ask a change manager

Melissa_Daul hosted a session to allow people to ask a certified Change Manager questions about Change Management as a discipline.

"Power is given, influence is earned"

Melissa created a grid. Influence is on the vertical axis, and interest is on the horizontal axis. You want to start with the people in the upper right quadrant.

I          |
N          |
F          |
L          |
U ---------|----------
E          |
N          |
C          |
E          |

   I N T E R E S T

Remember the people who should be categorized on the grid but might be overlooked, like the facilities people.

Explain why the change is essential, even though they might not like it.

Help people understand why their value isn't tied to their knowledge of the old system. They will still be important in the new system, and here's how...

A blog post from Australia says that Change Managers are just there to slow us down (citation needed). The truth is, sometimes change managers slow things down so that people can adapt to the change.

Birger_Halfmeier prefers an email to a video. He says he can search for text in an email but not in a video.

Some people are CAVE people. "Citizens Against Virtually Everything"

Sometimes, you can convert a CAVE person by taking them one-on-one to walk through the change. They can see it for themselves, touch it, and then become your greatest advocate, like the example person Melissa mentioned.